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Pre-sales Service

  • Engineering Consulting

    Engineering consult takes on economic benefits analysis for the customers including the cost analysis and profit estimate. Mine costs include mining, transportation, mining beneficiation, financial management cost. Profit estimate includes ore grade, product, price, annual output, total income, total cost, profit before tax, comprehensive estimation (time of recovering the investment).

  • Raw Material Testing

    Mineral dressing test is in charge of Mineral Dressing Research Institute belonging to CHAENG

  • Engineering Design

    Three parts of mine design: feasibility study, preliminary design and construction plan,CHAENG mine Design Institute will take a comprehensive field study to the mine of clients including the crude ore for dressing plant, site, water, electricity, traffic, geography, etc..

Sales Service

  • Equipment Manufacture

    CHAENG has its own factory,and saves time and cost for customers. In order to strictly control the period, CHAENG will formulate detailed and feasible project schedule in EPC, and project control group strictly supervise the progress of project.

  • Installation & Commissioning

    Installation & commission is key link of raw material test, mine design, and equipment manufacture, and directly takes influence on production.In view of the importance of installation and commission, CHAENG established professional installation company having four installation teams.

  • Personnel Training

    It is simultaneous for worker training and installation & commission in order to save time and cost. Worker training has two purposes, one is the grinding plant works earlier and produces benefit; the other is training technical team for customers to guarantee the normal operation of the factory in the future.

    Through the training, workers could skillfully operate mine grinding technology (grinding particle size, adding burdening etc.) and processing equipment. Customers have their own technical team, which can prevent the factory from long time stop.

    When the training is completed, CHAENG company will present free “Common faults handling of mining equipment”, “The operating procedures of processing plant” and common forms, which is convenient to manage operation of factory.

After-sales Service

  • 01

    Free of charge to the special sales staff, Experienced technicians guidance is available on the phone, and on the internet. One or more engineers will be dispatched to the quarry site to help install the customers’ plants.

  • 02

    One year’s warranty period for spare part. Quality-caused problems are free for maintenance within one year ; CHAENG has been providing customers wide range of steel production and processing services for many years.

  • 03

    The customers are free to call us anytime during operation process, if it can not be resolved by phone call, we will send professional and technical personnel to customers’ site

Technical Support